Incidents reported on status page for THEBRG https://status.thebrg.com.my/ https://d1lppblt9t2x15.cloudfront.net/logos/b40db49aed389e61bb4b7b32823e0bec.jpeg https://status.thebrg.com.my/ en https://status.thebrg.com.my/incident/835795 Wed, 01 Apr 2026 00:00:24 -0000 https://status.thebrg.com.my/incident/835795#6333606ed504b6b13d0e6cedccf30c33a5be9f8cafa342841fedcd5c3c4d543c We will be conducting cloud server maintenance to expand our infrastructure capacity in the New Zealand region. This initiative is designed to deliver improved performance, enhanced stability and better service reliability for users. Increase service capacity Improve system performance Enhance platform stability and resilience Services will remain operational during this process, though minor performance fluctuations may occur temporarily as the expansion is completed. https://status.thebrg.com.my/incident/835792 Sun, 15 Mar 2026 15:00:00 -0000 https://status.thebrg.com.my/incident/835792#c0ece16e08f36168570fd4cd05b788ff84bdd0306e8a5a101e0747b4b954b74a We will be performing a web server migration to a new infrastructure environment to enhance system performance, capacity, and reliability. Service access may be temporarily unavailable or unstable within the Malaysia region during the migration period Users outside Malaysia will be able to access services as usual This upgrade is part of our ongoing efforts to improve platform speed, scalability, and long-term operational stability. Our team is working to complete the migration as efficiently as possible. Full service availability in the affected region will be restored immediately upon completion. https://status.thebrg.com.my/ Mon, 02 Mar 2026 15:21:50 +0000 https://status.thebrg.com.my/#3abebd27797fb9f43c53a8f6482bcac1c2b7c1c1ae82debb4dfcccf11a30509c Dashboard Portal recovered https://status.thebrg.com.my/ Mon, 02 Mar 2026 15:18:15 +0000 https://status.thebrg.com.my/#3abebd27797fb9f43c53a8f6482bcac1c2b7c1c1ae82debb4dfcccf11a30509c Dashboard Portal went down https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 11:45:00 -0000 https://status.thebrg.com.my/incident/835788#100b57515e22a15b84be2dc097e76f54a7a22fbb946a8be32363c02f89aca8ac Maintenance completed https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 11:45:00 -0000 https://status.thebrg.com.my/incident/835788#100b57515e22a15b84be2dc097e76f54a7a22fbb946a8be32363c02f89aca8ac Maintenance completed https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 11:45:00 -0000 https://status.thebrg.com.my/incident/835788#100b57515e22a15b84be2dc097e76f54a7a22fbb946a8be32363c02f89aca8ac Maintenance completed https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 11:45:00 -0000 https://status.thebrg.com.my/incident/835788#100b57515e22a15b84be2dc097e76f54a7a22fbb946a8be32363c02f89aca8ac Maintenance completed https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 11:45:00 -0000 https://status.thebrg.com.my/incident/835788#100b57515e22a15b84be2dc097e76f54a7a22fbb946a8be32363c02f89aca8ac Maintenance completed https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 11:45:00 -0000 https://status.thebrg.com.my/incident/835788#100b57515e22a15b84be2dc097e76f54a7a22fbb946a8be32363c02f89aca8ac Maintenance completed https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 10:10:00 -0000 https://status.thebrg.com.my/incident/835788#5c2da0f529af6600745d28d6a12730e20eb70bdc6a2a17f03637935a4a97024a All systems will undergo a comprehensive scheduled maintenance to implement critical security upgrades and infrastructure enhancements. System access will be temporarily unavailable during the maintenance window Users will not be able to sign in or view services Limited access to certain areas may be available intermittently, depending on the stage of the upgrade process This maintenance is conducted to strengthen platform security, improve system performance, and ensure long-term service reliability. Services will be fully restored immediately upon completion of the upgrade. We sincerely appreciate your patience and understanding as we continue to enhance our systems. https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 10:10:00 -0000 https://status.thebrg.com.my/incident/835788#5c2da0f529af6600745d28d6a12730e20eb70bdc6a2a17f03637935a4a97024a All systems will undergo a comprehensive scheduled maintenance to implement critical security upgrades and infrastructure enhancements. System access will be temporarily unavailable during the maintenance window Users will not be able to sign in or view services Limited access to certain areas may be available intermittently, depending on the stage of the upgrade process This maintenance is conducted to strengthen platform security, improve system performance, and ensure long-term service reliability. Services will be fully restored immediately upon completion of the upgrade. We sincerely appreciate your patience and understanding as we continue to enhance our systems. https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 10:10:00 -0000 https://status.thebrg.com.my/incident/835788#5c2da0f529af6600745d28d6a12730e20eb70bdc6a2a17f03637935a4a97024a All systems will undergo a comprehensive scheduled maintenance to implement critical security upgrades and infrastructure enhancements. System access will be temporarily unavailable during the maintenance window Users will not be able to sign in or view services Limited access to certain areas may be available intermittently, depending on the stage of the upgrade process This maintenance is conducted to strengthen platform security, improve system performance, and ensure long-term service reliability. Services will be fully restored immediately upon completion of the upgrade. We sincerely appreciate your patience and understanding as we continue to enhance our systems. https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 10:10:00 -0000 https://status.thebrg.com.my/incident/835788#5c2da0f529af6600745d28d6a12730e20eb70bdc6a2a17f03637935a4a97024a All systems will undergo a comprehensive scheduled maintenance to implement critical security upgrades and infrastructure enhancements. System access will be temporarily unavailable during the maintenance window Users will not be able to sign in or view services Limited access to certain areas may be available intermittently, depending on the stage of the upgrade process This maintenance is conducted to strengthen platform security, improve system performance, and ensure long-term service reliability. Services will be fully restored immediately upon completion of the upgrade. We sincerely appreciate your patience and understanding as we continue to enhance our systems. https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 10:10:00 -0000 https://status.thebrg.com.my/incident/835788#5c2da0f529af6600745d28d6a12730e20eb70bdc6a2a17f03637935a4a97024a All systems will undergo a comprehensive scheduled maintenance to implement critical security upgrades and infrastructure enhancements. System access will be temporarily unavailable during the maintenance window Users will not be able to sign in or view services Limited access to certain areas may be available intermittently, depending on the stage of the upgrade process This maintenance is conducted to strengthen platform security, improve system performance, and ensure long-term service reliability. Services will be fully restored immediately upon completion of the upgrade. We sincerely appreciate your patience and understanding as we continue to enhance our systems. https://status.thebrg.com.my/incident/835788 Sun, 01 Mar 2026 10:10:00 -0000 https://status.thebrg.com.my/incident/835788#5c2da0f529af6600745d28d6a12730e20eb70bdc6a2a17f03637935a4a97024a All systems will undergo a comprehensive scheduled maintenance to implement critical security upgrades and infrastructure enhancements. System access will be temporarily unavailable during the maintenance window Users will not be able to sign in or view services Limited access to certain areas may be available intermittently, depending on the stage of the upgrade process This maintenance is conducted to strengthen platform security, improve system performance, and ensure long-term service reliability. Services will be fully restored immediately upon completion of the upgrade. We sincerely appreciate your patience and understanding as we continue to enhance our systems. https://status.thebrg.com.my/incident/835783 Sat, 28 Feb 2026 02:51:00 -0000 https://status.thebrg.com.my/incident/835783#dd320db10866fe152d699063bdd58488fe90d1a3572f519b0e9a07ea9d1561b3 The issue caused by the database server overload has been fully resolved. All systems, including the link gateway services, have returned to normal operation. Database performance restored Services operating normally worldwide Link gateway connectivity stabilized We will continue monitoring to ensure ongoing stability and are implementing preventive measures to avoid recurrence. https://status.thebrg.com.my/incident/835783 Sat, 28 Feb 2026 02:51:00 -0000 https://status.thebrg.com.my/incident/835783#dd320db10866fe152d699063bdd58488fe90d1a3572f519b0e9a07ea9d1561b3 The issue caused by the database server overload has been fully resolved. All systems, including the link gateway services, have returned to normal operation. Database performance restored Services operating normally worldwide Link gateway connectivity stabilized We will continue monitoring to ensure ongoing stability and are implementing preventive measures to avoid recurrence. https://status.thebrg.com.my/ Sat, 28 Feb 2026 02:43:25 +0000 https://status.thebrg.com.my/#dbab26e6f2395537d891bb9f00a046b60967510e4ad941a5d3bc6ee1fc24bb97 Database Server recovered https://status.thebrg.com.my/ Sat, 28 Feb 2026 02:43:25 +0000 https://status.thebrg.com.my/#dbab26e6f2395537d891bb9f00a046b60967510e4ad941a5d3bc6ee1fc24bb97 Link Gateway recovered https://status.thebrg.com.my/ Fri, 27 Feb 2026 05:29:05 +0000 https://status.thebrg.com.my/#dbab26e6f2395537d891bb9f00a046b60967510e4ad941a5d3bc6ee1fc24bb97 Database Server went down https://status.thebrg.com.my/ Fri, 27 Feb 2026 05:29:05 +0000 https://status.thebrg.com.my/#dbab26e6f2395537d891bb9f00a046b60967510e4ad941a5d3bc6ee1fc24bb97 Link Gateway went down https://status.thebrg.com.my/ Thu, 26 Feb 2026 05:38:50 +0000 https://status.thebrg.com.my/#69d7dcfa81e69e8681d902df6005cb7b9c161f58929dc1bdf3a7039fdd5dd091 Database Server recovered https://status.thebrg.com.my/ Thu, 26 Feb 2026 05:38:50 +0000 https://status.thebrg.com.my/#69d7dcfa81e69e8681d902df6005cb7b9c161f58929dc1bdf3a7039fdd5dd091 Link Gateway recovered https://status.thebrg.com.my/ Thu, 26 Feb 2026 05:32:03 +0000 https://status.thebrg.com.my/#69d7dcfa81e69e8681d902df6005cb7b9c161f58929dc1bdf3a7039fdd5dd091 Database Server went down https://status.thebrg.com.my/ Thu, 26 Feb 2026 05:32:03 +0000 https://status.thebrg.com.my/#69d7dcfa81e69e8681d902df6005cb7b9c161f58929dc1bdf3a7039fdd5dd091 Link Gateway went down https://status.thebrg.com.my/ Thu, 26 Feb 2026 05:27:21 +0000 https://status.thebrg.com.my/#83bb1d35891eb9538a1b241e8abb0716c603745103e1b71ea86a5a1db2ca4219 Dashboard Portal recovered https://status.thebrg.com.my/ Thu, 26 Feb 2026 05:21:10 +0000 https://status.thebrg.com.my/#83bb1d35891eb9538a1b241e8abb0716c603745103e1b71ea86a5a1db2ca4219 Dashboard Portal went down https://status.thebrg.com.my/incident/835783 Thu, 26 Feb 2026 02:45:00 -0000 https://status.thebrg.com.my/incident/835783#6849efa7f3c0c4788abcaa64fae8178d39bc7e6757552f648996248cc249ab48 A critical database server overload caused a global service outage, impacting system availability worldwide. The overload also affected the link gateway services that rely on the database connection. Worldwide system downtime Database-dependent services unavailable Link gateway disruptions due to database connectivity failure Users experienced access issues and service interruptions https://status.thebrg.com.my/incident/835783 Thu, 26 Feb 2026 02:45:00 -0000 https://status.thebrg.com.my/incident/835783#6849efa7f3c0c4788abcaa64fae8178d39bc7e6757552f648996248cc249ab48 A critical database server overload caused a global service outage, impacting system availability worldwide. The overload also affected the link gateway services that rely on the database connection. Worldwide system downtime Database-dependent services unavailable Link gateway disruptions due to database connectivity failure Users experienced access issues and service interruptions https://status.thebrg.com.my/incident/812798 Fri, 23 Jan 2026 01:04:00 -0000 https://status.thebrg.com.my/incident/812798#223a18009546c14ee17f86620ae3a0c14bfe00648def9ed76584be0005a1c5b4 All systems and databases have been fully restored and are operating normally. No further issues have been detected. Thank you for your patience and continued trust. https://status.thebrg.com.my/incident/812798 Fri, 23 Jan 2026 01:04:00 -0000 https://status.thebrg.com.my/incident/812798#223a18009546c14ee17f86620ae3a0c14bfe00648def9ed76584be0005a1c5b4 All systems and databases have been fully restored and are operating normally. No further issues have been detected. Thank you for your patience and continued trust. https://status.thebrg.com.my/incident/812798 Fri, 23 Jan 2026 01:04:00 -0000 https://status.thebrg.com.my/incident/812798#223a18009546c14ee17f86620ae3a0c14bfe00648def9ed76584be0005a1c5b4 All systems and databases have been fully restored and are operating normally. No further issues have been detected. Thank you for your patience and continued trust. https://status.thebrg.com.my/incident/812798 Thu, 22 Jan 2026 23:30:00 -0000 https://status.thebrg.com.my/incident/812798#e1f1def937f9ac7aa7b6d5aea2653a004010150c332e48179c13d8d1a89bb2ed The database has been successfully restored. Systems are currently under close monitoring to ensure stability and performance across all regions. https://status.thebrg.com.my/incident/812798 Thu, 22 Jan 2026 23:30:00 -0000 https://status.thebrg.com.my/incident/812798#e1f1def937f9ac7aa7b6d5aea2653a004010150c332e48179c13d8d1a89bb2ed The database has been successfully restored. Systems are currently under close monitoring to ensure stability and performance across all regions. https://status.thebrg.com.my/incident/812798 Thu, 22 Jan 2026 23:30:00 -0000 https://status.thebrg.com.my/incident/812798#e1f1def937f9ac7aa7b6d5aea2653a004010150c332e48179c13d8d1a89bb2ed The database has been successfully restored. Systems are currently under close monitoring to ensure stability and performance across all regions. https://status.thebrg.com.my/incident/812798 Thu, 22 Jan 2026 14:03:00 -0000 https://status.thebrg.com.my/incident/812798#f0822678b0b926cd2492e7c175658149949fd71eaf69fa28bbf2ace7e464d5ce The issue has been confirmed and recovery procedures are now in progress. We are working to restore the database and services securely while ensuring data integrity. https://status.thebrg.com.my/incident/812798 Thu, 22 Jan 2026 14:03:00 -0000 https://status.thebrg.com.my/incident/812798#f0822678b0b926cd2492e7c175658149949fd71eaf69fa28bbf2ace7e464d5ce The issue has been confirmed and recovery procedures are now in progress. We are working to restore the database and services securely while ensuring data integrity. https://status.thebrg.com.my/incident/812798 Thu, 22 Jan 2026 14:03:00 -0000 https://status.thebrg.com.my/incident/812798#f0822678b0b926cd2492e7c175658149949fd71eaf69fa28bbf2ace7e464d5ce The issue has been confirmed and recovery procedures are now in progress. We are working to restore the database and services securely while ensuring data integrity. https://status.thebrg.com.my/incident/812798 Thu, 22 Jan 2026 13:20:00 -0000 https://status.thebrg.com.my/incident/812798#fc7dcb02882de3d59ede34f31e177c63ed9d45d6ef7057f83729ff9b25797d4e We have identified a global database issue that caused data to be temporarily unavailable. Our technical team is currently investigating the root cause and assessing the impact. https://status.thebrg.com.my/incident/812798 Thu, 22 Jan 2026 13:20:00 -0000 https://status.thebrg.com.my/incident/812798#fc7dcb02882de3d59ede34f31e177c63ed9d45d6ef7057f83729ff9b25797d4e We have identified a global database issue that caused data to be temporarily unavailable. Our technical team is currently investigating the root cause and assessing the impact. https://status.thebrg.com.my/incident/812798 Thu, 22 Jan 2026 13:20:00 -0000 https://status.thebrg.com.my/incident/812798#fc7dcb02882de3d59ede34f31e177c63ed9d45d6ef7057f83729ff9b25797d4e We have identified a global database issue that caused data to be temporarily unavailable. Our technical team is currently investigating the root cause and assessing the impact. https://status.thebrg.com.my/incident/812826 Tue, 06 Jan 2026 08:40:15 -0000 https://status.thebrg.com.my/incident/812826#c14f5b504482ff447abfe8adcfa97b9536287f25cc1313303afdbcc05f2d72bd Maintenance completed https://status.thebrg.com.my/incident/812802 Sat, 03 Jan 2026 15:19:00 -0000 https://status.thebrg.com.my/incident/812802#866de509805b135d532822e9ee3b6826277348b1a689cce09aebb5970e4e0880 The issue has been successfully resolved, and THEBRG Web Server is fully operational. No further impact is expected. https://status.thebrg.com.my/incident/812802 Sat, 03 Jan 2026 14:16:00 -0000 https://status.thebrg.com.my/incident/812802#6692ddfe152a4c7303ff7123f16bad885c202c0ac4f36676fe4752fddc3546c5 We are currently experiencing a web service disruption affecting access to our domain and website. Our technical team is actively investigating and working on a resolution. https://status.thebrg.com.my/incident/812826 Fri, 02 Jan 2026 16:00:15 -0000 https://status.thebrg.com.my/incident/812826#4a7ce408aede149a44190e15dfbe604f2dae66b6502a0dc8f2494e99a67d4ab2 A scheduled database server upgrade will be conducted for Malaysia and New Zealand regions from 3 February to 6 February. During this period, approximately 40% of users may experience temporary service interruptions or reduced performance. Our technical team will closely monitor the upgrade to ensure system stability and minimize impact. Services will be restored progressively upon completion.